FAQS

. What age group do Mimi Mama clothes fit?
Our outfits are designed for babies and kids aged 0 months to 6 years, with clear sizing for each age range.

2. What fabrics do you use?
We use soft, premium, and baby-friendly fabrics including fleece, cotton blends, velvet, and blended knits – perfect for comfort and warmth.

3. How do I choose the right size?
Each product comes with a detailed size chart. Measure your child’s chest, waist, and height to select the best fit.

4. Can I return or exchange an order?
Yes! We accept returns/exchanges for damaged items or wrong sizes. Please contact us within 3 days of delivery.

5. How long does delivery take?
Delivery usually takes 3–7 working days, depending on your location. We always share a packing video before dispatch.

6. How can I place an order?
Orders can be placed via Instagram DM, WhatsApp, or our website. We confirm your order and share a packing video before shipping.

7. Do you offer gift packaging?
Yes! We can provide special gift packaging on request. Just let us know while placing the order.

8. Can I pre-order new collection items?
Absolutely! Follow us on Instagram for pre-launch updates and be the first to grab new outfits for your little ones.

9. Are your clothes machine washable?
Yes! Most of our clothes are machine washable, but we recommend gentle wash and cold water to maintain color and softness.

10. How can I contact Mimi Mama for support?
You can reach us via WhatsApp, Instagram DM, or email. We respond promptly to assist you with orders or queries.